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Livanta Ethics

You have the option to place an anonymous in confidence or self-identified report and are encouraged to use the Safe Hotline Reporting system. Safe Hotline provides you with the following ways to make a report:

  • You can type your report at SAFEHOTLINE.COM
  • You can also text or call to leave a voicemail at 1 (855) 662-7233 using Company ID number 4417225357. Your voicemail will be transcribed into text so that you can remain anonymous.

If you want to remain anonymous when making your report, please do not leave any self-identifying information. The status of your report can be checked by selecting the 'Report Status' option via any reporting method - text, voicemail or SAFEHOTLINE.COM website. To check the status and respond to any comments and/or questions made by Livanta, you will need the Company ID number (4417225357) and the Report Key number. After entering a new report, you will receive a Report Key number that identifies your report. The Report Key number cannot be retrieved, so you must take care to safeguard this number if you wish to know the status or to add new information to your report.

Employees also have the option to have two-way anonymous communication with their company. To opt into two-way communication, you will need to make your report at SAFEHOTLINE.COM and following the instructions listed in Step 1. Emails will flow between you and Livanta through Safe Hotline acting as the intermediary. Livanta will not know your name or email address unless you specifically provide it in the report or email/call/text contents. If you elect to have two-way communication, you should not use the Report Status feature. You should instead login to SAFEHOTLINE.COM, which will take you to the reporter Home Page where you can read and add new messages to your report.

Spanish-speaking employees will only be able to make a report by phone. Instructions in Spanish are provided with this option but not with the text or website options.

The ethics complaint phone and website reporting hotline are managed by a third party. Ethics complaints can include, but are not limited to, personnel not following policies and procedures, harassment, or rudeness.

If you wish to file a complaint about a Livanta notice of noncoverage discharge appeal decision or quality of care complaint decision that does not involve an ethical issue, please call the helpline that you used to create the original appeal or complaint (see https://livantaqio.com for the appropriate help line number for appeals and complaints).

This ethics hotline is not a 911 or emergency line. In case of emergency, call 911 or the appropriate emergency number in your locality.

You can also follow this link to find the Livanta S-1 Standards of Conduct.

Los empleados que hablan español solo podrán hacer un informe por teléfono. Las instrucciones en español se proporcionan con esta opción, pero no con las opciones de texto o sitio web. Llame al 1 (855) 662-7233 y use el número de identificación de la empresa 4417225357.